Our Return Policy
Not happy with your purchase? No problem.
Our Return Policy :
Orders can be returned within 30 days of purchase. We will gladly accept products that are new and unworn, in their original condition with all garment tags attached, for a full refund within this timeframe. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund process has begun along with a return shipping label.
HOW TO RETURN:
Please go to https://augustwomen.com/a/returns to begin the process. Customers outside of Canada will be responsible for return shipments and the associated cost.
PROCESSING AND REFUNDS:
Once our team receives your order, it should be processed within 48 hours during regular business days. You can track the progress of your return using the tracking number on your shipping label. It can take up to 5 business days for a refund to appear on your credit card statement.
We do not currently offer exchanges. Please follow the return policy steps for the items you wish to exchange and visit us to submit a new order for your new items.
FINALE SALE ITEMS:
Items that are marked "final sale" are not eligible for return. Damaged, soiled or altered garments can not be returned.
Have questions? Please contact us at firstname.lastname@example.org and we'd be happy to help!
Love, August Women.